Student Engagement and Experience


Student engagement and experience encapsulate students’ engagement and experience during orientation and all activities related to learning and teaching. Students are provided with support to transition into their selected course(s) of study. These support arrangements create equivalent opportunities for academic success regardless of the students’ backgrounds, are sensitive to the needs of particular cohorts and individual students (including international students and students with special needs). In addition to academic support, students are provided with personal and professional support when needed and have access to mechanisms to effectively resolve grievances.

In an effort to provide a holistic experience to students, on and off campus events and activities are offered in addition to students’ learning and teaching experiences. These activities and experiences (including cultural events and student focussed workshops and seminars) enrich the students’ professional and personal growth and support the achievement of high levels of student satisfaction. The safety and wellbeing of students is promoted at all times.

Strategic Goals

  • Develop programs to support students’ transition into their selected courses(s), including orientation.
  • Assessstudent progress, early detection of students at risk of poor progress and monitor high risk students to support student success.
  • Develop and implement individualised academic support programs when required to enhance maximum outcomes for each individual student.
  • Extended offer a range of on and off campus activities and events to enhance, enrich and strengthen student engagement experiences.
  • Recommend appropriate referral options for students regarding personal support services to manage non-academic issues.